:: SR® Support Solution
SR® Support Solution
The SR® Support Solution is designed to keep you up and running 24-7 regardless of what part of the world you are in.
SR® Support Feature |
SR® Support |
| Email Support | Unlimited |
| Retake SR® Training | Up to 1 Year |
| Phone Support | Unlimited |
| Response Time | Within 24 Hours or Less |
| Support Forum | Included |
| Supervisor Support | Unlimited |
| Client Support | NA |
SR® Support Definitions
Email Support
Email support is the fastest support.
Retake Certification
All CSRC’s can retake an SR® Certification for up to one year.
Phone Support
Available during normal business hours of 8:00 AM to 5:00 PM.
Response Time
If immediate response is important please let us know.
Support Forum
The support forum is used for a wide variety of issues including client and counseling issues.
Supervisor Support
Supervisor designation within the SRWorksops.com environment can include some unique challenges depending on the number of SR® Counselors one has been assigned. This is a critical part of our support system that insures you are always up and running smoothly.
Client Support
The SR® Institute will follow up on and resolve issues specific to the SR® Process. This includes but is not limited to participating in an online session.